jili100 Privacy Policy

When you register and use jili100, we collect the personal information needed to operate your account and comply with Philippine regulations. This includes your full name, date of birth, contact details such as your mobile number and email address, and a valid government-issued ID for identity verification purposes. We also collect financial informationsuch as your deposit and withdrawal history, which is necessary for processing transactions in Philippine pesos. When you browse and play on our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for players across the Philippines. We may also collect information you voluntarily provide when you contact our support team, such as the content of your messages and any attachments you send. All data collection is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.

The personal data we collect is used primarily to create and manage your jili100 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable Philippine gaming regulations. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our policies — we do not send unsolicited marketing messages without your consent. Technical data collected during your sessions is used to maintain platform security, investigate any reported issues, and optimise the mobile experience for players in the Philippines. Where required by law or by the relevant regulatory authority, we may use your data to fulfil legal obligations, including anti-money laundering checks and responsible gaming assessments. We may also use aggregated, anonymised data — which cannot identify you personally — to analyse platform usage trends and improve our services. Your data is never used to make automated decisions that produce legal or similarly significant effects on you without human review. If you have questions about any specific use of your data, you can reach our support team through the contact details provided in the FAQ.

jili100 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — for example, payment processors that handle your Philippine peso transactions, identity verification partners, and cloud infrastructure providers. Any third party that receives your data is contractually required to handle it securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to Philippine government authorities, law enforcement agencies, or regulators when we are legally required to do so, or when disclosure is necessary to protect the rights and safety of our players and the platform. In the event that jili100 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable law. We review our third-party relationships regularly to ensure ongoing compliance with our data protection obligations.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and gaming regulations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. Technical logs and session data are retained for shorter periods, generally no longer than twelve months, unless they are needed in connection with an ongoing investigation or dispute. When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked back to you. If you request the deletion of your account, we will process that request in accordance with our legal retention obligations and inform you of any data we are required to keep and for how long. You may contact our support team via the details in the FAQ if you have specific questions about retention periods for your personal data. We periodically review the data we hold to ensure we are not retaining information beyond what is necessary.

As a player based in the Philippines, you have rights over your personal data under applicable Philippine data protection law. You have the right to request access to the personal information we hold about you, and to receive a copy of that data in a commonly used format. You may also request that we correct any inaccurate or incomplete information in your account records. If you believe that your data is being processed unlawfully or that we no longer have a valid reason to hold it, you have the right to request its deletion, subject to our legal retention obligations. You have the right to object to certain types of processing, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team using the details available on the FAQ page — we will respond to your request within the timeframe required by applicable law. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Philippine data protection authority.

jili100 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player in the Philippines. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your preferences — these cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise, so that we can make targeted improvements. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. By continuing to use jili100 after being informed of our cookie use, you consent to the use of essential and analytical cookies as described in this policy. For more information about how to manage cookies on your specific device or browser, please refer to your browser's help documentation.

We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the jili100 platform is encrypted using industry-standard protocols, ensuring that your account details and transaction information remain private. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff with data access are trained on data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine authorities as required by law, without undue delay. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jili100 account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately through the FAQ.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer to players in the Philippines. When we make changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled. If we make a material change that significantly affects your rights or the way we process your data, we will make reasonable efforts to notify you through the platform or via the contact details associated with your account. Your continued use of jili100 after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact us to request account closure. Previous versions of this policy are superseded by the most recently published version on this page.